Frequently Asked Questions
Everything you need to know about grooming your greatness.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for grooming products?
We offer a 30-day money-back guarantee on all products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your beard oils and balms made with natural ingredients?
Yes, we prioritize high-quality, natural ingredients like jojoba oil, argan oil, and essential oils to ensure your beard and skin stay healthy and hydrated.
How can I track my subscription box?
Once your monthly box ships, you will receive an email with a tracking number. You can also view your order status by logging into your account dashboard.
Do you offer a warranty on your electric trimmers?
All The Beard Club electric trimmers come with a limited one-year warranty covering any manufacturing defects or hardware malfunctions.
Can I change or cancel my subscription at any time?
Absolutely. You have full control over your subscription through your account settings, where you can pause, skip a month, or cancel at any time before your next billing date.